What Is The Small Business Owner’s Most Valuable Activity?

By Jack Yoest Nothing. Doing nothing. Your Business Professor was advising a CEO after a train wreck caused by his team. It was a case study on how to derail a project on each of the four parts of management. Usually crashing one part of management is enough. I marveled at the thoroughness of the wreckage. “What happened?” I asked. You can count on complicated questions from consultants who have no clue. “Time,” said the CEO, his head down. “I wish that I took 10 minutes — just 10 minutes to think about it and — if I just took some time to give the problem some real thought — then I could have provided some direction …” The boss was taking all the blame. As he should. It started with an incomplete arrangement (plan), using the wrong people (organize) who were distracted with other responsibilities (lead). There were no milestones, no deadlines and no managerial oversight (control). He is not alone. The U.S. armed services has codified this ultimate responsibility i
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